In the left navigation pane in Lighthouse, select Users > Password reset.To learn how to determine if a tenant is active, see Overview of the Windows 365 (Cloud PCs) page in Microsoft 365 Lighthouse. The customer tenant must be active within Lighthouse. For more information on which licenses support SSPR, see Licensing requirements for Azure Active Directory self-service password reset. The customer tenant must have an Azure AD Premium license for each user. The following conditions must be met before a tenant will appear in the list: This ability reduces help desk calls and loss of productivity when a user can't sign in to their device or an application. If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work.

SSPR gives users the ability to change or reset their password with no administrator or help desk involvement. Microsoft 365 Lighthouse lets Managed Service Providers (MSPs) manage Azure Active Directory (Azure AD) self-service password reset (SSPR). Manage self-service password reset in Microsoft 365 Lighthouse For Managed Service Providers (MSPs) using Microsoft 365 Lighthouse, learn how to manage self-service password reset (SSPR).

Enable self password reset office 365